2008 Report the Community

Volunteers play vital role in serving patients

At Aurora Health Care, more than 3,700 volunteers donate their time and service to our mission. Every year, they provide over 300,000 hours of dedicated service, providing personal touches at difficult times and making an enormous difference in the lives of the people we serve. Volunteers are an integral part of our efforts to improve the health and overall well-being of the communities we serve.

At a recent celebration event, some of our volunteers talked about their philosophy on volunteerism and what motivates them to volunteer for Aurora. Click the play button below to listen to their comments.

Patients and caregivers at 23 Aurora locations benefit from these dedicated individuals. Karen Schaefer, director of volunteer services in our metro region sees first hand the impact they have. "Every day I see wonderful examples of how our volunteers touch the lives of our patients and family members,” she says. “I am truly amazed and touched by their generosity and how they so willingly share themselves to help patients heal. Our volunteers are vital to our commitment to providing the best care experience for every patient."

Aurora volunteers share their time and talent at hospitals, clinics, home care and social programs from Marinette to Kenosha.

Our volunteers work in nearly 100 different positions to enhance the patient experience including:

  • Ambassadors who welcome and escort patients and visitors throughout our hospitals.
  • Cookie and bread bakers who bake treats in patient care areas and waiting areas to create a homelike and comforting environment.
  • Pet therapy handlers who share their pets to bring joy and motivation to patients in rehab as well as anyone who needs a pet visit to brighten their day.
  • A scrapbooking volunteer who holds free workshops every week with all ages of Aurora Psychiatric patients bringing joy during their hospitalization.
  • Musicians who share their musical talent with patients by playing piano in lobbies or the harp in patient care areas.
  • Patient advocates who meet with all newly admitted patients to ensure their hospital stay is great.
  • Hospice volunteers who are specially trained to provide loving care to patients and their families facing end-of-life.
  • Knitters who work from home to create baby hats and booties, lap blankets for cancer patients, afghans for dialysis patients, prayer shawls and baby blankets.
  • Neonatal intensive care unit volunteers who hold and rock our tiniest patients.
  • Activity cart staff who walk through hospitals and clinics offering books, magazines and games to provide a more enjoyable time while they wait.

Social Responsibility

Aurora Health Care is a
not-for-profit health care
provider and a national
leader in efforts to improve
the quality of health care.