About care management The benefits and results
	Health care quality at Aurora The steps we take and how we're measured
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About care management

• What tests do you and your family need – and how often – to stay healthy?
• Who will make your health care decisions if you become unable to do so?
• How much do you know about the medicines you take?

These are examples of care management in action at Aurora Health Care.

Who benefits from care management?

Everyone benefits – our patients, our caregivers, and the community. We strive to meet different needs for different groups.

People who are healthy need to know how to stay that way. For this group, we focus on education, health screening, and preventive testing (examples are colorectal cancer screening and influenza vaccination).

People who are acutely ill need to know they can have the best possible recovery. For this group, we focus on treatment plans that follow national guidelines and are proven to be successful (examples are treatment for heart attack and pneumonia).

People with chronic (long-term) illnesses need to know how to take an active role in managing their disease. For this group, we focus on education, building self-care skills, and promoting a partnership between patient and health care provider (examples are managing asthma and diabetes).

Does care management work?

Yes – just take a look at few of our results:

• Fewer days in intensive care for patients after heart attack
• A more timely and effective treatment plan for patients with pneumonia
• Fewer visits to the Emergency Department for people with asthma
• Fewer trips back to the hospital for patients with congestive heart failure
• More timely results for women after a breast biopsy
• Improved cholesterol levels in people with coronary artery disease
• Improved blood sugar control in people with diabetes
• More women being tested for breast and cervical cancer
• More high risk patients getting flu shots