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Helping Hand Patient Financial Assistance ProgramNeed a helping hand?From time to time, we all experience hardships, financial or otherwise, and can use a helping hand. We are committed to providing high quality medical services to our patients, and to making those services affordable and available to everyone.
Anyone who does not have health insurance qualifies for some level of discount through this program, regardless of income. Here's how it worksOur patient financial counselors will identify a government program or an Aurora program that matches your ability to pay and gives special consideration to your unique situation. Once you receive information on how to access those programs, you may be required to complete an application. Our patient financial counselors will help you complete these forms. You'll be asked to provide certain financial information that will help our patient financial counselors determine how much you will pay for the medical services you receive. We listen to our patients first and consider many factors when determining the assistance that is most appropriate to meet your unique needs.
Your income and family size are used to determine your ability to pay. The amount of discount you receive towards the balance of your medical bill will depend upon your adjusted income as compared with the U.S. Department of Health & Human Services Poverty Guidelines. We understand that there are limits to the resources people can invest in health care. Working together, we will find a way for you to receive a helping hand. Helping Hand eligibility formClick here to complete a short eligibility form to see if you may qualify for assistance or click here to print an application and mail it in with the appropriate documentation to: Aurora Health Care For more informationWe encourage you to speak with your receptionist or patient financial counselor. Please call us toll free at 800-958-6202 Monday through Friday from 8:30 a.m. to 4:30 p.m. CST, email us at myhelpinghand@aurora.org, or click here to send us your question online. Resources for the uninsured
Other programs/resources
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Our Helping Hand Patient Financial Assistance
Program can offer you and your family a helping hand when you need it the
most. This program is provided for patients of Aurora hospitals and clinics.
If you qualify for discounted medical services, Aurora
will work out a payment plan that is based on your ability to pay. We simply
ask that you honor this payment plan.