Aurora Lakeland Medical Center

  • W3985 County Rd NN
    Elkhorn, WI 53121

    Phone: 262-741-2000 • Fax: 262-741-2759
    Map and Driving Directions
  • Hours of Operation:
    24 hours/day, 7 days/week.
    Individual departments vary.

In addition to the visitor information below, take a look at the amenities offered at Aurora Lakeland Medical Center.

Overnight Accommodations

If you are interested in a motel, there are two motels in Elkhorn:

  • Thomas Motel, 840 N. Wisconsin, 262-723-2955 (approximately 2–3 miles from the hospital)
  • Crossroads Motel, N6476 US Highway 12, 262-742-2300 (approximately 4–5 miles from the hospital)

If you are interested in a hotel, AmericInn of Elkhorn is approximately 2 miles from the hospital. This is the closest hotel to the hospital. Accommodations can also be found in nearby Lake Geneva and Delavan.

Wayfinding Map

Download Aurora Lakeland Medical Center Wayfinding Map (PDF, 583 KB).

Cafeteria
Cell phones
Chaplains
Interpreters
Pet visitation
Prevent infection
Smoking
Telephones
Television
Visiting hours
Visitor food services
Paid guest tray

Cafeteria
The cafeteria is located on first floor and open seven days a week.

View the current menu.

Cell phone and other radio transmission device usage
Cell phone or other radio transmission devices are not allowed in some areas of the hospital because they may interfere with certain types of medical equipment. Please ask your nurse where you can use your cell phone.

Chaplain care
The chaplain is usually in the hospital during the weekday hours but is also available to be called in for urgent needs in the evening or on weekends. Please ask your nurse or call the operator if you would like the chaplain contacted.

Learn more about our spiritual care.

Interpreter and translation services for patients with limited English proficiency (LEP)
The Interpreter and Translation Services will provide interpreter services 24 hours a day at no cost to all patients with limited English proficiency, deaf, deaf/blind or hard of hearing. Children under the age of 18 may not interpret for any family member at any time. Please ask your nurse if you feel these services may be helpful to you or your family.

Pet visitation
Many people find that having their pet visit them in the hospital can help them feel better. In many cases this can be arranged. If you would like a visit from your pet, you must be in a private room and your pet must be brought in on a leash or in a cage with a person who will watch over it. Your pet is not allowed in other hospital areas outside of your room. Please ask your nurse for more information.

Prevent infection—wash your hands
The best way to reduce your risk of infection is by washing your hands. Use a soap and water scrub for 15 seconds, or rub your hands with the alcohol-based hand sanitizer until dry. This will help prevent infection in yourself and also those around you. You should be cleaning your hands before and after you eat, after you use the restroom, after you sneeze or cough, and any other time your hands get dirty. Keep yourself healthy—wash your hands!

Smoking
Aurora Lakeland Medical Center has a tobacco-free environment. This means no smoking in or around the buildings. If you have concerns, please talk with your physician, nurse or respiratory care provider. Your physician can order a nicotine replacement option for you, like a patch or gum. Your nurse or respiratory care provider can provide you with a Smoking Cessation Packet.

Telephone
To place a local call:

  • From a patient room: 9 + the number you are calling
  • From all other areas: 9 + the number you are calling

To call inside Aurora Lakeland Medical Center, dial the 4-digit extension number.
Long distance calls:

  • For outside operator services from all patient rooms: 9 + 0
  • For outside operator services from all other areas: 9 + 0

You can call collect or charge it to your home or a credit card. Patients can charge calls to their home phone if the answering machine states their name on their home phone. You can purchase pre-paid phone cards at the Gift Shop.

Television
All medical/surgical patient rooms have a color television.

Visiting hours
There are no set visiting hours, unless your medical condition requires visiting restrictions. Doors are locked between 8 p.m. and 5 a.m. Visitors must enter through the ED during this time. Visitors with colds, flu, or contagious illness should not visit. If you choose to limit your visitors, please notify nursing.

Visitor food services
Food is available for visitors through the cafeteria or vending machines. Food purchased in the cafeteria or from the vending machines may be taken to the patient room. Patients, however, need to check with their nurse if they request other food not on their diet.

Paid guest tray
Guest trays during regular patient meal times are available for $5 to visitors who wish to dine with the patient in the room. Order and pay for guest trays through the Nutrition Service Representative who takes your menu choices or the nurse. A guest tray needs to be ordered before 11 a.m. for the noon meal, and before 3:30 p.m. for the evening meal.