Aurora Medical Center in Summit

  • 36500 Aurora Dr
    Summit, WI 53066

    Phone: 262-434-1000 • Fax: 262-434-5050
    Map and Driving Directions
  • Hours of Operation:
    24 hours/day, 7 days a week.
    Individual departments vary.

In addition to the visitor information below, take a look at the amenities offered at Aurora Medical Center in Summit.

Overnight Accommodations

Local lodging options

Wayfinding Map

Download Aurora Medical Center in Summit Wayfinding Map (PDF, 2 MB).

Cafeteria
Chapel and chaplains
Children
ICU family waiting area
General information
Gift shop
Patient safety
Pets
Telephones
Visiting hours

Cafeteria
The cafeteria is located at the main entrance to the hospital. Hours of operation are from 6:30 a.m. to 7 p.m. Hot and cold entrees, sandwiches, desserts and beverages are available. Microwaves and vending machines are also accessible.

View the current menu.

Chapels and chaplains
The chapel is open to patients and visitors 24-hours a day. The chapel is located on the first floor. Members of all faiths are welcome.

Chaplains are available 24 hours a day. Please ask the waiting area receptionist or nurse caring for your family member to contact them for you.

Children
Children are permitted to visit. It is the responsibility of the family member to maintain continuous supervision of their children at all times. Children are not permitted to wander unattended or disturb other patients.

Any child with a communicable disease or obvious illness will be restricted from patient contact and areas.

ICU family waiting area
The ICU family waiting area is located at the entrance to the unit on the second and third floors. Rest areas, quiet rooms, telephones and refreshments are available to make your visit more comfortable. Care Partner rooms are available on a first-come, first-served basis, providing an area for rest and sleep for families who wish to spend the night. Sofas are provided in the patient rooms that fold down to a bed. Please check in with the health unit coordinator upon your arrival to this area. The surgical waiting area is located on the second floor of the hospital.

General information
Valuables will be sent home with the family or placed in security. Mail, plants and flowers will be accepted and delivered to the patient. Live plants and flowers may not be received by the patient while in ICU. Latex balloons will not be allowed in the hospital; mylar balloons are acceptable. Food may be brought in within the patient's dietary restrictions. A physician's order is required for alcoholic beverages. Visitors are reminded that we are a smoke-free institution.

Gift shop
Visit our online gift shop.

Patient safety
To ensure the safety of our patients and visitors, all entrances except the Emergency Entrance will be locked between 10 p.m. and 5 a.m.

Pets
Other than seeing eye dogs, a physician's order is required for pet visitation. Please contact your caregiver to arrange a beneficial time for pet visitation. Pets are limited to dogs and cats and must be free of illness.

Telephones
Public telephones are conveniently located throughout the hospital including the waiting areas, vending room, cafeteria and near all main entrance ways.

Patient telephones are available in patient rooms. To ensure a restful night, no incoming calls to patient rooms are received between the hours of 10 p.m. and 7 a.m. The spokesperson of the patient in an ICU is requested to contact the specific nursing station to inquire on a patient's status.

Cellular phones must be turned off while in the hospital.

Visiting hours
Aurora Medical Center in Summit believes in the importance of family, friends, and social support networks. A flexible visitation policy is in place that does not restrict visiting hours. To create an optimal healing environment, patients and family are encouraged to plan an individualized visitation schedule in collaboration with their caregivers. Visitation must always respect the patients' choices while maintaining confidentiality, privacy and security for others. The patient, not the caregiver, should identify who will visit.

Upon admission to the Aurora Medical Center Summit, the patient should determine any visitation guidelines with their caregivers. These guidelines should include who will visit as well as the appropriate times. A spokesperson should also be identified. The spokesperson is the individual chosen by the patient to communicate his or her condition and wishes to family and friends.

Learn more about Aurora Medical Center in Summit.