Aurora St. Luke's South Shore
5900 S Lake Dr
Cudahy, WI 53110
Phone: 414-489-9000 • Fax: 414-489-4153
Map and Driving Directions
Hours of Operation:24 hours/day, 7 days a week.Individual departments vary.
Aurora St. Luke’s South Shore of Aurora Health Care Metro, Inc. offers advanced care in a number of specialties:
- ·24-hour emergency room and emergency services
- Ambulatory day surgery: general surgery, gynecology, cataract, orthopedics, arthroscopy of knees an shoulders, ear, nose and throat, pain procedures
- Art therapy
- Aurora Pharmacy
- Behavioral health services: inpatient unit 26 beds
- Critical care unit: 12 beds
- Diabetes education
- Digestive (GI) services
- Home care provided by the Aurora Visiting Nurse Association
- Inpatient medical/surgical care
- Laser and laparoscopic surgery
- Nutrition counseling (anchor link to below content)
- Occupational therapy
- Out patient procedures, including pain management, gynecology, orthopedics, foot and ankle clinic, ear, nose and throat procedures
- Pet therapy
- Physical therapy
- Pulmonary medicine
- Pulmonary function testing
- Radiology (imaging) services
- Speech therapy
- Stroke care certified by the Joint Comission
- Vince Lombardi Cancer Clinic and infusion center
- Wound care
Cashier: Hospital bill payments can be made to the cashier, Monday through Friday from 8 a.m. – 4:30 p.m.
Hospital bill: Your hospital bill will be submitted to your insurance company. Please keep in mind that you will receive separate bills from doctors who treat you while you are in the hospital. In some cases, you may receive bills from doctors who have been asked to review your test results, even though you did not see the doctor in person. Pathologists, radiologists, cardiologists and other specialists will bill you separately from your hospital bill.
If you have any questions about any bill, please call the number printed on your bill. To pay your bill onlne, go to My Aurora.
Financial counseling: Financial counselors can help if you have concerns about how you will pay your hospital bill. They will answer questions about your bill and discuss payment options. If you do not have insurance, they will help you find out if you qualify for Medicaid or for our Helping Hand Financial Program.
For more information, please call the hospital and ask to speak with a financial counselor.
A Registered Dietitian can talk with you to answer questions and help you plan meals. This session requires a doctor's order. Please call for an appointment.
Nutrition Services: 414-489-4532.
While in the hospital, your doctor will prescribe a diet for you. If you have special diet restrictions or would like to receive kosher meals, please ask your nurse. At times, your meal may have to be changed, delayed, or canceled due to exams, tests or surgery.
Check with your nurse before eating or drinking any food items brought to you by visitors.
We offer room service. When you are admitted, you will receive a room service menu and telephone number. You may call this number and order food at any time between 7 a.m. and 7 p.m. Our menus follow the American Heart Association guidelines for heart-healthy eating. If you need help with your order, please ask the nursing staff.
Patient Satisfaction Survey
You may receive a Patient Satisfaction Survey from the hospital asking about your stay. Please fill out the survey and mail it back in the stamped envelope provided. We take pride in the quality and service we provide to you, but we know that there is always room for improvement. We will consider your comments and respond to areas that need attention. Thank you for helping improve our hospital.
Skylight ACCESS Interactive Patient System
The system includes free cable stations, an on-demand health video library, healing music and guided imagery, and a comedy channel. There is also an optional pay-per-day entertainment package that can be purchased by patients or their families that provides access to movies on-demand, games, internet and email.
Skylight also allows patients to request services directly through their TV, including food service, housekeeping, maintenance and others.