Aurora Visiting Nurse Association referral services

1. Skilled Nursing

(414) 329-5500 or (866) 292-4286

A. Requirements:

  • MD order
  • Skilled Need
  • Patient must be 'homebound'

B. Specialties:

  • Pediatrics
  • Behavioral health
  • Cardiac
  • Oncology
  • Geriatric
  • Medical/Surgical
  • Wound care
  • Enterostomal therapy
  • Parental/Enteral Nutrition
  • Infusion/Intravenous therapy* - if patient is seen for IV needs only, there is no homebound requirement IF Aurora VNA can bill for the IV drug (see #2)

* Other services available if deemed medically necessary:

  • Home Health Aid (see #6)
  • Social Services (see #5)
  • Therapy (see #4)
  • Dietician consults

2. IV Pharmacy

North (866) 292-4366
Central (866) 292-4336
Oshkosh (920) 232-3696 or (877) 862-2273
Kettle Moraine/Metro (414) 329-5500 or (866) 292-4286
South (866) 292-4370
Kenosha (262) 612-1008
Burlington (262) 763-3424
Lake Geneva (262) 812-1304

A. Requirements:

  • Requires MD order
  • Aurora VNA IV Pharmacy must be providing IV or injectable drug for the patient
  • Pt does not need to be homebound IF Aurora VNA IV Pharmacy can bill for the drug
  • Pt must be teachable (typically Aurora VNA is allowed to visit pt for 1-5 visits)

B. Specifics:

  • IV nurse will visit patient and teach/administer drug &/or IV site care. Nurse does NOT address other health care issues (IF pt has other health care needs, he/she would most likely be seen by Aurora VNA home care staff)
  • IV nurse may visit patient at MD office to set up initial drug infusion (i.e., set up chemo pt in oncology office)

3. Home Hospice Nursing

North (866) 292-4366
Central (866) 292-4336
Oshkosh (920) 232-3696 or (877) 862-2273
Kettle Moraine/Metro (414) 329-5500 or (866) 292-4286
South (866) 292-4370
Kenosha (262) 612-1008
Burlington (262) 763-3424
Lake Geneva (262) 812-1304

A. Requirements:

  • Must have prognosis of 6 months or less
  • Does NOT require skilled care
  • Does NOT require DNR (though our hospice team will work with patient/family to obtain this while the patient is receiving home care)
  • Does NOT require 24 hour care giver
  • Does NOT have to be 'homebound'

B. Specialties:

  • IV
  • Pain Management
  • Oncology
  • Pediatrics

* Other services available if deemed necessary:

  • Home Health Aid (see #6)
  • Social Services (see #5)
  • Therapy (see #4)
  • Chaplain
  • Volunteers
  • Dietician consults

4. Palliative Care Services

North (866) 292-4366
Central (866) 292-4336
Oshkosh (920) 232-3696 or (877) 862-2273
Kettle Moraine/Metro (414) 329-5500 or (866) 292-4286
South (866) 292-4370
Kenosha (262) 612-1008
Burlington (262) 763-3424
Lake Geneva (262) 812-1304

A. Requirements

  • MD order
  • Skilled Need
  • Patient must be 'homebound'

B. Specialties

  • Patient is seen by a hospice nurse
  • IV
  • Pain Management
  • Oncology
  • Pediatrics

5. Aurora VNA Zilber Family Hospice

(414) 615-5900 or (800) 206-6955

1155 Honey Creek Parkway
Wauwatosa, WI 53213-3189

A. Requirements:

  • Must have prognosis of 6 months or less
  • Does NOT require skilled care
  • Does NOT require DNR (though our hospice team will work with patient/family to obtain this while the patient is receiving home care)
  • Does NOT require 24 hour care giver
  • Does NOT have to be 'homebound'

B. Specialties:

  • IV
  • Pain Management
  • Oncology
  • Pediatrics

* Other services available if deemed necessary:

  • Social Services (see #5)
  • Therapy (see #4)
  • Chaplain
  • Volunteers
  • Dietician consults

6. Home Therapy Services

North (866) 292-4366
Central (866) 292-4336
Oshkosh (920) 232-3696 or (877) 862-2273
Kettle Moraine/Metro (414) 329-5500 or (866) 292-4286
South (866) 292-4370
Kenosha (262) 612-1008
Burlington (262) 763-3424
Lake Geneva (262) 812-1304

A. Requirements

  • MD order
  • Physical Therapy or Speech Therapy can be ordered independent of other services, Occupational Therapy can be ordered only if either Physical Therapy or Nursing Services are also ordered
  • 'Homebound' status required if patient is on home care, no homebound status required for hospice patients

B. Specialties:

  • Speech
  • Occupational
  • Physical

7. Social Services

North (866) 292-4366
Central (866) 292-4336
Oshkosh (920) 232-3696 or (877) 862-2273
Kettle Moraine/Metro (414) 329-5500 or (866) 292-4286
South (866) 292-4370
Kenosha (262) 612-1008
Burlington (262) 763-3424
Lake Geneva (262) 812-1304

A. Requirements:

  • MD order
  • Social Services can not be ordered independently, must be ordered in conjunction with either Physical Therapy or Nursing
  • 'Homebound' status required if patient is on home care, no homebound status required for hospice patients

B. Specifics:

  • Assists patient with advanced care planning
  • Assists patient with socioeconomic issues
  • Assists patient with psychosocial issues

8. Home Health Aides

North (866) 292-4366
Central (866) 292-4336
Oshkosh (920) 232-3696 or (877) 862-2273
Kettle Moraine/Metro (414) 329-5500 or (866) 292-4286
South (866) 292-4370
Kenosha (262) 612-1008
Burlington (262) 763-3424
Lake Geneva (262) 812-1304

A. Requirements:

  • MD order, for skilled services (not for bath program)
  • Home Health Aide cannot be ordered independently, must be ordered in conjunction with either Physical Therapy or Nursing

B. Specifics:

  • Assists patient with bathing
  • Assists patient with dressing/grooming
  • Provides light housekeeping/laundry
  • *Homemaker Program includes-private pay custodial care for the patient (i.e., cooking, cleaning, laundry, grocery shopping) and does not require MD order
  • *Bath Program includes- private pay bathing/grooming for the patient and does not require MD order

9. Lifeline

Milwaukee Metro Area (Milwaukee and Waukesha Counties) (414) 489-5514
Northeastern Wisconsin (Brown, Door, Kewaunee, Manitowoc, Oconto and Marinette Counties) (800) 508-5527
Central Wisconsin (Sheboygan, Calumet, Ozaukee, Fond du Lac, Winnebago, Outagamie, Waushara and Green Lake Counties) (800) 686-4314
Southeastern Wisconsin (Kenosha and Racine Counties) (877) 608-4343
Walworth County (877) 608-4343

A. Requirements:

  • Private pay or Family Care
  • Does NOT require MD order

B. Specifics:

  • In home installation of lifeline unit provided
  • One time set up fee and reasonable monthly rates
  • Interpreters available to respond via telephone

10. Home Medical Equipment/Oxygen

(414) 328-4400 or (866) 292-4286

A. Requirements:

  • 'May' require MD order, depending on product ordered

B. Specifics:

  • Delivered to patient's home and set up by service technician
  • Can include most home medical equipment and oxygen

11. Aurora Adult Day Center

(414) 374-4000

A. Requirements:

  • Does NOT require MD order
  • Private Pay (and some Family Care funding)

B. Specifics:

  • Location - 336 W. Walnut St., Milwaukee
  • Provide therapeutic activities in individual and group settings
  • Hot lunch and healthy snacks provided
  • Special memory loss program
  • Social services and health care monitoring
  • Personal care assistance
  • Medication administration
  • Transportation assistance

12. Aurora VNA Home Telemonitoring

(414) 329-5500 (Intake Dept)

Currently not available in all markets

A. Requirements:

  • Requires MD order
  • Available for Medicare patients who are receiving Aurora VNA home care or hospice services
  • Available to any private pay patient
  • Will work with insurance companies and T19 on a case by case basis

B. Specifics:

  • Monitor checks patient: blood pressure, pulse, blood oxygen level and weight on a daily basis
  • Monitor asks a series of disease specific questions to empower/educate patient regarding their medical condition (i.e., CHF question - 'Are your ankles swollen more than usual today?)
  • Aurora VNA nurse monitors results 7 days a week 8 a.m. - 4 p.m.

13. MD.2: A Solution to Managing Medication

Features of the MD.2 include:

  • Early doses
  • If you will be away from home
  • A lockable cabinet to keep medications safe
  • An alert when the unit needs to be refilled
  • And easy to open medicine cups.

Internet access is available to caregivers and physicians so they can view patient reports indicating whether or not medications have been dispensed on time, if any have been missed, how many days of medication are left in the unit, level of compliance, and battery status.

Medications only work when you take them

Have you ever forgotten to take your medication? We all forget things sometimes, but a missed dose here and there, misunderstanding the directions, or taking them with or without food can all cause serious problems. Statistics show increased hospitalizations, admissions to assisted living and nursing homes, and a large number of deaths each year as a direct result of not taking medication correctly.

We can help you to remain independent and safe in your own home with the MD.2 Personal Medication System. The unit is about the size of a coffeemaker. It holds 60 doses and can be programmed to dispense medication up to six times every 24 hours.

The units Aurora VNA has already placed in homes throughout the community have proven to be very successful. When using the MD.2, 99.9% of medication doses were taken on time.

Setting up the unit

The MD.2 plugs into a standard electrical outlet and connects to your existing telephone line. In case of power failure, the unit has built-in battery backup for up to nine hours. The phone line connects to the MD.2 Support Center, which transfers your individual medication schedule into the unit. A selection of 20 other health-related messages such as, "Time for your insulin," can also be pre-programmed into the unit. Each medication cup is filled with the pills for one dose. The display on the front of the machine and the MD.2 voice will give instructions for loading.

Installation includes a visit to your home by Aurora VNA staff to:

  • Install the machine
  • Complete and submit client, caregiver and medication worksheets
  • Download the medication schedule
  • Give instructions on how to load medications
  • Give clear, simple instructions on how to operate the machine

As an added convenience, an Aurora VNA pharmacy technician will come to your home as needed to load the system for a small fee.

What if the medication is not taken?

As an extra measure of security, the MD.2 calls a caregiver and informs them (with a pre-recorded voice message) when the user does not press the red button to dispense the medication. If the first caregiver is unavailable, the MD.2 attempts to call up to three other caregiver telephone numbers. Caregivers must press the number 1 key on their telephone to acknowledge receipt of the message. If the dose is not taken within 90 minutes, the missed dose is locked away to prevent overdosing.

The MD.2 uses several attention-getting techniques to let you know when medication should be taken. A voice message, blinking light, and text displayed on the front of the machine announce it's time to take medication. Simply press the large red button and an easy-to-open, reusable plastic cup drops down containing all the medication to be taken at that time.

Any other health-related reminders, such as "Take medication with food," are then announced. The remaining time until the next dose will be displayed on the easy-to-read screen. When all medications for the day have been delivered, the screen will read "No more medication today."

How much does the MD.2 cost?

Assisted living or nursing home care can cost as much as $130 a day. Even when care is provided at an assisted living facility, medication management can be an additional cost of as much as $25 a day. The MD.2 can help you stay independent and healthy right in your own home for less than $3 a day.

Rental option

Purchase option

$69.95 per month includes tax $749.95 purchase price includes tax
1 time $50 set up & training 1 time $50 set up and training
Month-to-month rental Unit is paid for in less than 12 months
Opportunity to make sure it's suitable before making a large investment Monitoring & online access $14.95 a month
Telephone support & reprogramming medicine change Does not include troubleshooting by Aurora VNA staff
Includes monthly monitoring & online access All support services handled through the manufacturer
Includes troubleshooting by Aurora VNA staff All replacement supplies are ordered through the manufacturer
Includes dispenser supplies (cups & lids)  
1 month rental can be applied to purchase price at any time  

For more information, call toll-free at 800-475-2413.

View a three minute instructional presentation: QuickTime | Windows Media