To complement the disease management program, Aurora
Behavioral Health Services provides a comprehensive provider network and
care management program for your behavioral health needs.
we bring a managed care focus to behavioral health care. By integrating all programs and
assigning highly trained case managers to each patient, nonessential
duplication of services is avoided and close monitoring and coordinated
care throughout each stage of recovery is possible. Practice guidelines
and clinical standards are universally applied, guaranteeing consistent
treatment from person to person.
Aurora Behavioral Health Services provides a wide array of services
to ensure that individuals receive the least restrictive and most
appropriate level of care. These services include:
Employee Assistance Programs
Evaluation, assessment and referral services
Outpatient programs
Partial hospital programs
Crisis stabilization programs
Inpatient hospital services
Aftercare programs
Family programming
Home-based programs
Residential programs
Other programs as needed to serve specific client groups
Access
Employees are provided a toll-free number to call when they have
questions about behavioral health issues. The Care Management Center is
staffed with Masters level therapists and/or RNs trained in behavioral
health. The Care Management Center assesses the severity of the call as
either emergent, urgent or routine. Based upon specific assessment
criteria, the caller is then directed to the appropriate level of care
or provided the information he/she is seeking.
If treatment is required, a care management specialist coordinates
services for each patient and, if appropriate, communicates information
to family members, the employer, EAP
professionals and/or to the patient’s primary care physician.
Outcome monitoring
The Care Management Center specialists coordinate services for
patient populations with common problems, such as depression, through
the use of clinical protocols and pathways. By examining defined
populations with common symptoms and socio-demographic needs, we are able to offer programs which obtain
measurable clinical outcomes for patient specific groups.
For more information on Aurora's Behavioral Health Services,
click here.
