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Disease managementAurora recognizes that the patient population consists of four segments with radically different health risks and needs:
We have developed health care management initiatives, systems and interventions that are designed to support network caregivers and reduce barriers to rapid change in clinical and administrative processes. You and your employees benefit from enhanced accessibility, improved quality of care and reduced costs. Health and wellnessNearly 85% of the population is considered healthy, so they consume only about 20% of the health care dollar. The focus on this group is to maintain health and wellness through preventive health activities and screening. Examples of our results include:
Episodic disease managementOur medical management team for Aurora's 24,000 employees has reduced costs through the management of hospital, outpatient and specialty care. Aurora saved $600,000 annually though redirection, avoided hospital days, and avoided unnecessary procedures and coordination of care with our hospital utilization management team. Chronic disease managementThe chronic population typically accounts for 2-5% of the overall population but they consume about 25%-30% of the health resources. They are the individuals who have been diagnosed with chronic diseases such as asthma, diabetes and congestive heart failure. It has been shown that the more these people know about their disease and the things that impact it, the less often they will require medical care. The focus is to educate and manage their disease.
Catastrophic disease managementMost companies have cases that wind up costing more than $100,000. Our catastrophic case managers handle these situations and have helped Aurora avoid costs in excess of $1 million per year. In addition, companies have individuals with multiple co-morbid conditions such as cardiovascular disease and renal disease along with diabetes and pulmonary disease. These individuals are likely to incur significant expenses on an annual basis. Our community-based case managers supervise these cases. In a sample of 45 patients in the Aurora patient population who were managed in this fashion, we spent 38% less. That translates into a $1.4 million cost reduction to the plan for these 45 members.
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