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Service process -- billing

Intake/authorization process | A&R | Short-term problem resolution | Supervisory assessment | DOT assessments | Onsite employer services | Billing

The Aurora EAP must receive all applicable paperwork within 30 days of each session. Our standard paperwork includes:

• 273 - Statement of Understanding (First Session)
• 265 - Data Entry Form (First Session)
• 276 - EAP Case Closing Summary Form (Last Session)
• 281 - Freedom of Choice Affidavit (if applicable)
• 282 - Invoice (All Sessions)
• 275 - Release of Information (if applicable)

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To initiate payment for Onsite Employer Services, Affiliates must submit our completed Invoice within 30 days of the EAP Service

The Aurora EAP will only pay for EAP Services that have been approved.

The Aurora EAP shall pay Affiliates for EAP Services within 60 days of the receipt of all completed paperwork. Payment is contingent upon completion of all Affiliate responsibilities including, but not limited to, submission of all required paperwork.

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