If you are uncertain whether your employer has purchased this service,
please call our Intake Department at 800-236-3231.
In today's fast-paced, complicated world, balancing home and job
responsibilities can be overwhelming. Your Employee Assistance Program
offers comprehensive Work-Life services that can make life a little easier
for you and your family.
These services are designed not just to solve
problems, but to help you handle life changes and challenges more
effectively. We offer a wealth of valuable information and resources on a
range of personal and family issues, expert guidance on legal and financial
matters, and child care and elder care provider searches based on your needs
and preferences.
The choice is still yours, but you're given the reliable
information necessary to evaluate and select the resources that will best
meet your and your family's needs.
Help begins with a phone call. Simply call the Aurora Employee Assistance
Program at 800-236-3231 and talk to one of our intake professionals. They
will connect you with a specialist who can provide prompt, personalized
assistance in your area of concern:
Child Care Consultation, Information and Referral. Choosing a
child care provider is one of the most important decisions you will ever
make. Our trained child care specialists will listen to your needs,
research options that match your requirements, and verify qualifications
and availability before providing you with a list of referrals from
which to choose. Work-Life Services also offer information kits on
parenting topics such as first-time parents, summer care, back-to-school
and college planning.
Elder Care Consultation, Information and Referral. Caring for
a family member in declining health can be overwhelming … and so can
finding support services you can trust. Our knowledgeable elder care
specialists will guide you through the vast array of elder care
resources and help you find those that are right for you and your loved
one. Your EAP can also provide education and support to help you adapt
to changing family relationships and cope with the emotional demands of
caregiving.
Adoption Information Services. For families considering
adoption, our Adoption Information Service is an invaluable resource.
Our specialists can guide you through the adoption process, explaining
choices and costs, and provide referrals to adoption agencies,
attorneys, community resources and support groups.
Financial Consultation. Anyone, at any income level, can
experience financial or debt problems. Many Americans are ill-prepared
to manage money responsibly and resist the lure of easy credit.
According to the Federal Reserve, non-secured consumer debt reached
$1.65 trillion in 2001 (a 465% increase since 1980), with the average
household carrying a credit card debt of $8,562. Perhaps you're not in
financial trouble, but need expert advice on the basics of budgeting,
retirement planning or obtaining a mortgage. Your EAP will provide up to
60 minutes of free telephone consultation with financial professionals
who can offer you sound, objective advice on a range of financial
issues.
Legal Consultation. Dealing with legal issues can be
confusing, stressful and time-consuming. The American Bar Association
reports that 70% of U.S. households had an issue during the past year
that required professional legal counsel. When you call your EAP for
legal assistance, you will be referred to a top-rated attorney in your
area for a free 30-minute office or telephone consultation. This session
provides many people with the answers and advice they need to resolve
their situation. If further legal services are required, attorney
services are offered at a 25% reduced fee. Legal matters may include
civil/consumer issues; personal/family issues, including divorce or
custody; business legal services; personal injury; and real estate,
taxes or estate planning law.
Mediation Services. Many consumers find they can save time
and money by choosing mediation as a first step in resolving legal
issues. The Aurora EAP provides up to 30 minutes of free telephone or
face-to-face consultation with a network mediator on topics such as
divorce and child custody, contractual and consumer disputes, real
estate, landlord/tenant matters and car accidents/insurance disputes.
Mediation specialists are trained to address the emotional causes as
well as the legal aspects of disputes. More than 80% of legal cases are
settled in mediation.
Legal and Financial Resource Center. EAP Work-Life Services
also offer unlimited access to Web site resources on legal and financial
issues, including forms, financial tools, and a complete library of
in-depth articles and information from experts in the field.
Click here for your Legal and Financial Resource Center.
In today's fast-paced, complicated world, balancing home and job
responsibilities can be overwhelming. Your Employee Assistance Program
offers comprehensive Work-Life services that can make life a little easier
for you and your family.