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Case management for worker's compensation

Case managers provide these services:

  • Assist employers in decreasing worker's compensation and health care costs
  • Meet with the injured worker and the employer and complete a job evaluation
  • Coordinate injured workers' return to work by acting as a liaison between the worker, the physician and the employer
  • Identify treatment plans, oversee medical care and monitor an injured worker's progress
  • Keep the employer and the insurance company informed of pertinent progress, return-to-work status and treatment recommendations
  • Provide telephone case management as necessary
  • Serve as a source of information for the injured worker, the employer and the physician
  • Provide detailed reports for the employer and the insurance company

Telephonic case management

Telephonic Case Management is a program that acts as a liaison between the physician and the employer and/or the insurance carrier. The staff monitors the progress of the injured worker, keeps the employer or the insurance carrier informed at all times of the injured worker's progress, return to work status and treatment recommendations. Often times the staff serves as a source of information for the employer as well as a communicator to the physician relaying information from the employer.

Learn more about telephonic case management.