Kohl Family

An Exceptionally Unique Experience in Care

Meet the Kohl family. Before they came to Aurora Family Services, they were unsuccessful in their quest for pregnancy. Here, they introduce their two new family members and discuss their amazing experience.


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In this video series, Dr. Ellen Hayes, a reproductive endocrinologist and fertility specialist, talks about the benefits of Aurora Fertility Services (AFS), the Shared Success Program and what couples may expect when using AFS.

After trying to get pregnant for 2-1/2 years, Becky Kohl and her husband decided to seek the help of a fertility specialist. However, their first experience with one Milwaukee area fertility program turned out to be disappointing in more than one way. Over a period of six months, Becky tried three intrauterine insemination (IUI) procedures, but none of them worked. As disheartening as that was, Becky was also dealing with a health care experience that felt cold and impersonal. "I just didn't feel like I was getting the care and attention that should have been a part of this very sensitive and emotional process, " remembers Becky.

Most assisted-fertility procedures require working closely with each woman's reproductive cycles. Conditions and circumstances change daily, there is a certain window of opportunity and timing is crucial. Becky explains her experience, "Just calling to schedule the IUI was frustrating. Many times I would have to leave messages and wait for someone to get back to me." Her visits to the clinic also lacked sensitivity. "It seemed like I was always dealing and working with someone different - there was no consistency, not even in the doctors that I would see. It all felt very cold."

At this time, a friend recommended that she try Aurora Fertility Services. "From the moment I walked through the door, I knew I was in the right place," says Becky. "The physical environment itself was warm and calming." Becky was put in contact with a nurse who would become her care coordinator and individual contact throughout the journey. "She was always available when I called and she even called me on a regular basis just to check in."

Becky met with Ellen Hayes, MD who is board-certified in both obstetrics and gynecology and reproductive endocrinology.Dr. Hayes offers expertise and experience in all aspects of fertility including assisted reproductive technologies such as IUI and in-vitro fertilization. Under Dr. Hayes' care, Becky experienced the compassionate, personalized care she had been expecting. "Everyone at Aurora Fertility Services truly cares about you as a person and treats you with respect and importance." She could now focus on having a baby instead of worrying about the care she was receiving, and, she finally felt a sense of hope. "I just knew we were going to get pregnant."

Her first IUI attempt at Aurora did not 'take' and Becky decided to try in-vitro fertilization. Within three months of switching to Aurora Fertility Services, Becky was pregnant. "Fertility treatments, especially in-vitro fertilization, can be very stressful. Aurora made the entire process as easy as it could have been." Along with the emotional toll of fertility treatment, the process is expensive. "With Aurora I felt like I was getting my money's worth."

Dr. Hayes and the Kohl's KidsAs a faith-filled couple, Becky and her husband included prayer in their journey. "We feel doubly blessed to have found Aurora Fertility Services – blessed to have received the expert, sensitive, compassionate medical and emotional care, and blessed to have received the gift of our twin girls." Becky has gone on to refer other women to Aurora Fertility Services and is also looking forward to having them help her conceive again this summer.

Shared Success Program

Along with sensitive, patient-centered care, and success rates above the national average, Aurora Fertility Services offers the In Vitro Fertilization (IVF) Shared Success Program which provides a 70% refund to those who don't achieve their dream of delivering a baby. This program eases the financial anxiety associated with IVF and makes costs more predictable. For more information call 877-358-0833.

Additional Patient Stories

View other patient success stories on YouTube.