Patient-centered medical home designation recognizes high quality care
Milwaukee, Wis. - Sixteen Aurora Health Care sites have achieved level 3 recognition – the highest level available – as patient-centered medical homes from the National Committee for Quality Assurance (NCQA). Clinics with patient-centered medical home status are recognized for providing coordinated and consistent care to patients.
Aurora was the first health system in Wisconsin to have a clinic receive this designation and now 51 have earned this status.
The following Aurora sites have recently earned this recognition:
The patient-centered medical home recognition acknowledges a health care setting that facilitates partnerships between individual patients, their personal physicians, and when appropriate, the patient’s family.
Specifically, a medical home is a model of care where each patient has an ongoing relationship with a personal physician who leads a team responsible for a patient’s care. The physician-led care team is responsible for providing every patient’s health care needs and coordinating care across the health care system.
A medical home also emphasizes enhanced care through open scheduling, expanded hours and communication between patients, physicians and staff.
The NCQA recognition is built on evidence-based, nationally recognized clinical standards of care. The patient-centered medical home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.
There are very stringent criteria that must be met before a clinic receives the patient-centered medical designation from NCQA. Key elements of the evaluation include:
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes physicians in key clinical areas.
Aurora Health Care is a not-for-profit health care provider and a nationally recognized leader in efforts to improve health care quality. Aurora offers services at sites in more than 90 communities throughout eastern Wisconsin and northern Illinois.
# # #
Contact: Phill Trewyn
Phone: 414-390-5500
Join our social media communities for ongoing updates:
Public Relations Guidelines and Procedures
The public relations team at Aurora Health Care operates under the following guidelines and procedures:
To arrange interviews, press should call public relations. A member of our team can help access a specialist. If the person a reporter requests is not available, we may be able to provide an alternative source.
Protecting the privacy of patients and families is our responsibility; it's also the law. Please do not come to our sites unannounced. Rather, contact public relations and we will find experts for interviews and connect you. We'll also make an effort to contact patients upon your request to ascertain their interest in being interviewed.
Ensuring patient confidentiality and privacy, and exhibiting sensitivity to all of the patients, families and employees at Aurora Health Care is of vital concern. Therefore, reporters, film crews and photographers must always be accompanied by a public relations team member while on any of the campuses.
To be photographed or videotaped at Aurora Health Care, patients or their legal guardians must sign a consent form. A member of our public relations team can arrange this.
Because of the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) patients over 18 or their legal guardian must complete a release form before anyone who works at Aurora Health Care can release confidential information about a patient. A member of our public relations team can arrange consent
Reporters inquiring about a patient’s condition should contact a member of our public relations team, with the individual's full name.