Your health and safety is our top priority. Get COVID-19 info, vaccine news and see our limited-visitor policy.

Patients & Visitors


Whether you’re a new or returning patient, we offer helpful information to make your interaction with Aurora simple and easy: hospital guides, preparing for your appointment, accessing your medical records, answering billing or insurance questions and more.

New Patient Resources 

Health Insurance

See if your health insurance plan includes Aurora Health Care.

Find Out

Find a Provider

We make it easy for you to choose a provider that’s right for you.

Find a Provider

Your Doctor Visit

Helpful information to plan for your doctor appointment.

Get Ready

Video Visits

Seeing a provider from home – or from anywhere – is easy with a video visit.

Get Started

Returning Patient Resources

No matter if you’re looking for specific hospital information, such as a phone number or directions, or need to prepare for a visit or surgery – we have the information you need, so you can get the best possible care.

Registration Documents

Find the registration documents you may need to acknowledge for your clinic or hospital visit.

Registration documents

Billing, Insurance and Medicare

You can find a full list of insurance providers we work with as well as a number of billing and payment resources including – top FAQs, payment options and secure online payment tools. Plus, read about insurance coverage available through the health insurance marketplace, Medicare coverage and information about our Aurora Health Quartz Medicare Advantage HMO.

Patient Rights & Privacy

Stay informed about your care, rights and responsibilities as well as how we keep your information confidential and secure.

Patient & Caregiver Education

The Advocate Aurora Library Network offers resources to help educate patients and families.

Explore library resources


Vaccine Update

We’re vaccinating anyone in Illinois and Wisconsin who’s 16 and older – whether you’re our patient or not – with the Moderna and Pfizer vaccines. We’ve paused use of the Johnson & Johnson vaccine. See why.

The DAISY Award

Nominate your nurse for a DAISY Award – a national honor for nurses who’ve gone above and beyond.


Give back to the community by donating your time and talents. Choose from many opportunities.

Health & Wellness Blog

Get the latest health tips and expert advice from Aurora health professionals.