Did you know you have the right to get a copy of your medical records from Aurora? Also known as protected health information (PHI), your medical records are available to you in the format you prefer (paper, email, CD, etc.). You can even get medical records online.
Your medical records can be sent to anyone, including health care providers, employers or organizations. You can also request copies of your medical records for your own personal use.
There are 4 ways to request medical records from Aurora:
Use an Authorization for Disclosure Form. Depending on where you live and what type of medical records you want to access, there are 3 forms to choose from:
Write a letter
If you don’t want to complete one of the forms listed above, you can write us a letter requesting the release of your health information.
Make sure to include the following information in your letter:
If you have questions about how to request medical records, call (414) 979-4590.
Once you’ve chosen how you’d like to request your medical records, there are 3 easy ways to submit your request.
Submit your request by email. It’s easy to get medical records online – whether you complete one of the forms listed above or write us a letter. Simply email your completed request – including any forms or letters as an attachment - to AuroraReleaseofInfo@aah.org.
Mail your request to:
Aurora Health Care
Attn: Health Information Management
8901 W Lincoln Ave
West Allis, WI 53227
PHONE: (414) 979-4590
FAX: (414) 385-8032
Drop off your request at any Aurora Health Care Facility.
If your medical records are being sent directly to a doctor or other health care provider, there is no fee. For other types of requests, there may be a reasonable, cost-based fee.
If you have questions about possible costs associated with getting medical records, call (414) 979-4590.