You may be able to book a first-time appointment with a primary care provider if that provider is part of your Care Team.
If you don’t see a primary care provider in your account, or if you need to book another type of appointment for the first time, use our Find a Doctor search tool.
Once you’ve seen a doctor in person, you’ll be able to book follow-up appointments within your myAurora account.
The types of appointments you can book through myAurora depend on your age, gender and how long you’ve been seeing your doctor.
For instance, if you’re a new patient, you’ll be able to schedule an appointment with a primary care doctor only.
If you’re an established patient – you’ve seen the provider before, you’ve seen them within the past 18 months, and your provider allows online scheduling – you’ll be able to book appointments for:
*When scheduling a mammogram online, you’ll need to complete a questionnaire. If your answers to certain questions fall outside the question parameters for a simple screening mammogram – or if it’s been less than a year since your last mammogram – you’ll need to call your provider to make the appointment.
If you’re unable to schedule an appointment directly, go to Visits > Request an Appointment. You can then submit an appointment request with your preferred date and time.
There are a few reasons why you may not be able to make an appointment with the doctor you’d like to see:
If you have further questions about scheduling an appointment online, you can send us a message. Within myAurora, go to Messaging > Ask Customer Service and follow the on-screen prompts.
With the exception of simple screening mammograms, it’s not possible to make radiology appointments online through myAurora. This is due to the complex nature of most radiology appointments and the special instructions that go along with each appointment.
Contact the radiology clinic directly to make an appointment. If you’re unsure which clinic you should contact or have other questions, call your doctor’s office.
At this time, it’s not possible to make a lab appointment online through myAurora. You’ll need to contact the lab to make an appointment, or call your doctor’s office for assistance.
Due to state and federal regulations, as well as Aurora's corporate policy, we limit online access for 12 to 17-year-old patient records. For children aged 12-17, myAurora access is limited to viewing allergies, histories, immunizations and customer service requests.
If you’d like to schedule or cancel an appointment for your 12 to 17-year-old, please call your provider directly.
If you need to reschedule an existing appointment, you can often do it right from within your myAurora account:
Please keep in mind that not all appointment types can be rescheduled. For example, only appointments that were originally scheduled within myAurora can be rescheduled through myAurora. You can reschedule other types of appointments by calling your provider’s office directly.
Appointments listed as To Do items in My Plan of Care are recommended based on your age, gender and health history.
Click the green Request Appt button to schedule a convenient date and time with your doctor.
If you are a proxy for your minor child under age 12, or for another person 18 or older, you can schedule an appointment for them in myAurora.