Notice of Nondiscrimination

Aurora Health Care caregivers and any duly authorized affiliate (collectively “Aurora Health Care”) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, religion, sex, sexual orientation and gender identity or expression.

Aurora Health Care does not exclude people or treat them differently because of race, color, national origin, age, disability, religion, sex, sexual orientation and gender identity or expression.

Aurora Health Care:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, you or your representative may inform an Aurora caregiver, such as a registration staff person, nurse, physician or other health professional.

If you believe that Aurora Health Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, religion, sex, sexual orientation and gender identity or expression you can file a grievance with:

Civil Rights Coordinator
Aurora Health Care
750 W. Virginia Street
Milwaukee, WI 53234
Phone: 1-888-568-6845
Email: CivilRights@aurora.org

You can file a grievance in person, by mail, or email. If you need help filing a grievance the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html