Information forPatients & Visitors

Care Coverage

See if your health insurance plan includes Aurora Health Care.

Welcome!

Whether you’re a patient or a visitor, you have questions – and we have answers. Here you’ll find helpful information about different areas of Aurora. From hospital guides and preparing for an appointment, to billing and insurance, to information about your health records and your rights as a patient. Simply select the link below to learn more. 

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Advance Care Planning

When you become ill, you have the right to say yes or no to treatment options.

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Billing & Payment

Pay your bill online, learn about your payment options, or view our top billing FAQs.

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Classes & Events

Learn how to improve your health with a variety of classes and community events at Aurora 

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The DAISY Award

Nominate your nurse for a DAISY Award – a national honor for nurses who’ve gone above and beyond.

Nominate a Nurse

Find a Doctor

Find the right care provider by watching candid videos and learning more about providers.

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Find a Location

Find one of Aurora's hospitals, clinics, pharmacies or other locations close to you.

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Health & Wellness Blog

Get the latest health tips and expert advice from Aurora health professionals.

Explore the Blog

Health Care Costs & Estimates

Estimate the cost of a procedure before you get it, or compare costs between different Aurora hospitals.

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Health Insurance Marketplace

Choose a health insurance plan that meets the needs of you and your family. 

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Health Insurance Providers

Find out if your health insurance provider works with Aurora Health Care providers.

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Financial Assistance

If you’re having trouble affording the services you need, see which payment options and financial assistance programs you may qualify for.

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Hospital Guides

Phone numbers, directions, visiting hours and more for Aurora hospitals.

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Patient Financial Responsibility

Learn about our collection policy and what to do if you can’t make a payment.

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Medical Records

It’s easy to get a copy of your health records – electronic or paper.

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Patient Rights & Responsibilities

Stay informed about your care, rights and responsibilities as a patient.

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Schedule an Appointment

Make an appointment with your health care provider – online. 

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Prepare for an Appointment

Make the most of your doctor or hospital  appointment with these helpful tips. 

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Privacy Practices

Learn how we keep your information confidential and secure. 

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Prepare for Your Surgery

What to do and what to expect before and after your procedure. These tips can help you get ready for surgery and for recovery. 

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Simplify with myAurora

Managing your health online is easy with myAurora. Watch our tutorial videos to see how.

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Volunteer

Give back to the community by donating your time and talents. Choose from many opportunities.

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