Patients & Visitors


Whether you’re a new or returning patient, we offer helpful information to make your interaction with Aurora simple and easy: hospital guides, preparing for your appointment, accessing your medical records, answering billing or insurance questions and more.

New Patient Resources 

Health Insurance

See if your health insurance plan includes Aurora Health Care.

Find Out

Find a Provider

We make it easy for you to choose a provider that’s right for you.

Find a Provider

Your Doctor Visit

Helpful information to plan for your doctor appointment.

Get Ready

Video Visit

Get care via video chat from your desktop or mobile device.

Learn More

Returning Patient Resources

No matter if you’re looking for specific hospital information, such as a phone number or directions, or need to prepare for a visit or surgery – we have the information you need, so you can get the best possible care.

Billing & Insurance

You can find a full list of insurance providers we work with as well as a number of billing and payment resources including – top FAQs, payment options and secure online payment tools.

Patient Rights & Privacy

Stay informed about your care, rights and responsibilities as well as how we keep your information confidential and secure.

Flu Restrictions

We monitor influenza activity closely, and we’ve seen an increase in cases across the region. In an effort to keep our patients, visitors and team members safe, we’re proactively trying to limit the spread of the flu by implementing these 3 visitor restrictions at all our hospitals until further notice:

  • Visitors under the age of 18 aren’t allowed in inpatient areas (except the Emergency Department).
  • Only 2 visitors are allowed in any patient room at a time.
  • Those experiencing flu-like symptoms, such as fever, cough, sore throat, runny or stuffy nose, body aches, headache, chills and fatigue, aren’t allowed to visit patients.

The DAISY Award

Nominate your nurse for a DAISY Award – a national honor for nurses who’ve gone above and beyond.


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Health & Wellness Blog

Get the latest health tips and expert advice from Aurora health professionals.