COVID-19 Resource Center
Use our symptom checker if you think you've been exposed to COVID-19 or have symptoms. Stay up to date with our Resource Center.

No-Visitor Policy

To keep our patients and team members safe, no visitors, with few exceptions, will be allowed until further notice. This is a proactive measure to reduce the spread of COVID-19.

Billing & Payment

Ways to Pay Online

In Our Online Patient Portal

Sign in to your secure account in our patient portal to pay a bill, view statements, set up a payment plan and more.

Sign in to Make a Payment

As a Guest

Just have the guarantor number on your bill – No patient portal account or sign in required.

Make a Payment

For Aurora Medical Center – Bay Area

Use this secure online bill pay portal for care received at Aurora Medical Center – Bay Area.

Make a Payment

For Aurora Health at Home DME or IV Therapy

Pay bills for infusion therapy or home medical equipment provided by Aurora Health at Home.

Make a Payment

How to Read Your Bill

Find out exactly what’s on your health care bill and what it means. View a sample bill to see how we organize your information, what common terms mean, and how to pay your bill, your way. See how we’ve made your bill easier to read and understand.*
View a Sample Bill
*Does your bill look different from our latest design? See how to read an older billing statement.

Frequently Asked Questions

Get quick, clear answers to your questions about billing, payments, insurance and more on our helpful FAQs page.
Get Answers

Billing & Payment Resources

Financial Assistance

Learn about payment options, payment plans, and financial assistance programs you may qualify for.

Get Started

Insurance & Claims

Whether you’re insured or uninsured, our easy-to-understand insurance and claims information can help you make smarter healthcare decisions.

Learn More

Health Care Costs

Estimate the cost of your service, or compare costs between Aurora and other providers.

Get Started

Glossary of Terms

If you’re uncertain what a certain term means, view our glossary of common billing and payment terms.

View Glossary

Collection Process 

Get more information on our collection policy and your financial responsibility as an Aurora patient.

Find Out More

Billing FAQs for our Online Patient Portal

Get quick answers to questions about paying your bill, viewing past statements, and more using our patient portal.

Read the FAQs

More Helpful Resources

Send Us a Message

Send us your Aurora billing question via secure message, and we’ll respond within three business days.
Send Message

Find Insurance Providers

Make sure your benefits plan includes Aurora Health Care. See our full list of Health Insurance Providers
Find My Provider

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Manage your care from anywhere, anytime. 
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Language assistance services are available free of charge during your Aurora visit. Just ask and assistance will be provided. Select your language to learn more.

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