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Billing & Payment

Ways to Pay Online

In Our LiveWell App or Website

Sign in to your secure account in LiveWell to pay a bill, view statements, set up a payment plan and more.

Sign in to Make a Payment

As a Guest

Just have the guarantor number on your bill. No LiveWell account or sign in required.

Make a Payment

For Aurora Health at Home DME or IV Therapy

Pay bills for infusion therapy or home medical equipment provided by Aurora Health at Home.

Make a Payment

How to Read Your Bill

Find out exactly what’s on your health care bill and what it means. View a sample bill to see how we organize your information, what common terms mean, and how to pay your bill, your way. See how we’ve made your bill easier to read and understand.*
View a Sample Bill
*Does your bill look different from our latest design? See how to read an older billing statement.

Frequently Asked Questions

Get quick, clear answers to your questions about billing, payments, insurance and more on our helpful FAQs page.

Billing & Payment Resources

Financial Assistance

Learn about payment options, payment plans, and financial assistance programs you may qualify for.

Get Started

Insurance & Claims

Whether you’re insured or uninsured, our easy-to-understand insurance and claims information can help you make smarter healthcare decisions.

Learn More

Health Care Costs

Estimate the cost of your service, or compare costs between Aurora and other providers.

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Glossary of Terms

If you’re uncertain what a certain term means, view our glossary of common billing and payment terms.

View Glossary

Collection Process 

Get more information on our collection policy and your financial responsibility as an Aurora patient.

Find Out More

Billing FAQ for our LiveWell App or Website

Get quick answers to questions about paying your bill, viewing past statements and more using our LiveWell app or website.

Read the FAQs

Aurora Health Quartz Medicare Advantage HMO

Try the Medicare Advantage plan that includes trusted Aurora Health Care providers and top-rated hospitals. With the Aurora Health Quartz Medicare Advantage plan, you’ll get all the Medicare benefits you’re entitled to plus hearing, dental and vision coverage.


Vaccine Update

We're vaccinating anyone 12 and older in Illinois and Wisconsin. Schedule an appointment or walk in at select vaccine centers.

Send Us a Message

Send us your Aurora billing question via secure message, and we’ll respond within three business days.

Find Insurance Providers

Make sure your benefits plan includes Aurora Health Care. See our full list of Health Insurance Providers

LiveWell app  & website

Manage health and wellness for yourself and for everyone who counts on you – anytime, anywhere.