Telehealth: Get help starting video visits
Sometimes called virtual health or telehealth, our virtual visits are another way for you to get care with a provider – only you'll use your mobile device or computer instead of visiting a clinic or doctor's office.
Aurora offers three types of virtual visits so you can get medical advice where and when you need it: urgent care video visits, video visits with your provider and e-visits.
You'll need to create a LiveWell account to start a virtual visit or have proxy access if you’re starting a virtual visit for another person, such as your child.
How to start an urgent care video visit
With urgent care video visits, you can see a provider any time and from anywhere, 24/7. Get urgent care video visit step-by-step instructions for desktop and mobile.
Learn more about urgent care video visits.
How to start a video visit with your provider
Video visits with your provider are just like office visits – minus the trip. Get step-by-step instructions for a video visit with your provider for desktop and mobile.
Learn more about video visits with your provider.